FAQ
1. How do I contact customer service? Email: hello@ladyspinedoc.com
2. Can I modify my order after placing it? No, unfortunately after your order is submitted there is no way to make any changes or modifications.
3. Do you accept returns or exchanges? Please view our return policy here https://ladyspinedoc.com/policies/refund-policy
4. Can I exchange a sale item? No, all sale items and accessories are non returnable/ exchangeable and are final sale. No exceptions.
5. How long will my order take to ship? Please view our shipping policy here.
6. How long does shipping take once dispatched from the warehouse? Please view our shipping and processing times here. https://ladyspinedoc.com/policies/shipping-policy
7. Are you looking for ambassadors? How do I apply? Email us at hello@ladyspinedoc.com
8. What are your wash care instructions? All clothing items unless noted otherwise in product description, should be washed with like colors on gentle cycle with cold water and hung to dry or machine dry on delicate to get the longest life span out of each pieces of clothing.
9. What does waitlist mean? If an item is waitlisted it means it is currently sold out in the size/color/style you are selecting. If you join the waitlist you will be updated with restock date and times before anyone else.